Got questions? We’ve got answers...

Are you sure you didn’t miss any calls for big jobs last week? It’s impossible to be 100% sure. If that call was for a full service and the garage down the road snapped it up because your receptionist popped to the loo, it could easily have cost you £100’s. Then, there’s the whole holiday leave issue…

Doris guarantees you never lose easy money again. It takes away the stress of managing those crazy peak call times and sick days too.

And, if you’re not confident that Doris is increasing your revenue, it’s incredibly easy to cancel.

This isn’t some automated system that shoots out the same message to everyone.

A huge part of Call Doris is understanding your business, expectations and how you want your calls managing. Our highly trained team – all we do is answer calls and we’re brilliant at it – is focused on one thing: impressing your clients and converting your leads.

It’s all about making your life easier by removing the chores. And, we ensure you’re always getting the best by recording and reviewing each call, undertaking frequent appraisals and performing secret customer calls.

You don’t miss calls deliberately, but how do you know for certain that you didn’t miss any last week? Do you have the management information to say with confidence that you didn’t? At Doris, we provide the information you need to say with confidence that EVERY call is answered.

If your front of house teams is perfect and picks up every call, simply cancel Call Doris at any time.

Each week you’ll get a full breakdown of the calls we take, so you can make a strategic decision on how to best optimise your call volumes. 

We can even ‘blacklist’ numbers to make sure you’re in complete control.

You will with Call Doris. At the end of each week, you’ll get a breakdown of calls, split into categories (appointments, quotes, updates etc). This not only helps adapt your service to get the most bang for your buck, but it also helps keep track of your Call Doris plan.

And, to make sure you’re 100% confident with which service plan is best for you, there’s a 1-week free trial – no one likes nasty surprises!

The investment for removing the stress and ensuring you never miss a call starts from just £89 per month. It’s based on the volume of calls and the level of service you need.

There are 3 different levels available – Essential, Classic, Super.

If you want to know more – just give us a call on 01604 532138

It typically takes us 48 hours, from start to finish, to get you all set up. However, if your requirements are a little more complex, we’ll work with you to understand your requirements and agree on timescales with you.

As long as you’re able to ‘call forward’ your phone, you’re good to go.

When we start to support you, we dig deep into your business. This way we’re able to personalise your greeting and add that personal touch to each call. 

You’ll receive emails with detailed call messages, to save you time when you call the customer back.

What’s more you’ll receive a breakdown of the calls we take for you, split by call category (appointment, quote, update etc) every week. You’ll also receive a monthly report.

Because we send you a weekly report, you’ll always be absolutely clear on where you are with your allocated calls. However, we also offer scalable support, so if you’re unusually busy one month,  it’s easy to sort the extra. Simply pay for the extra calls Doris answers for you.

We’ll constantly review your plan and if we think it’ll be more cost-efficient for you to move to an alternative plan, we’ll tell you.

Sure. That’s no problem. This way, your front of house team can focus on what’s really important to your business, rather than having to deal with mundane tasks.

Please get in touch if you want Doris to help take bookings for you.

Of course. We’re here to make everything as easy as possible for you. Regardless of how you invoice, we can take care of it for you. Interested to know more? Give us a call. 

Our standard opening hours are 8am-6pm; however, we’re happy to arrange a bespoke service for you to cover longer hours, including weekends.  Just let us know, we’ll be delighted to help